Privacy Statement
Introduction
1 Goal Analytic (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, register for our courses, or otherwise interact with our services. It also sets out your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website and services, you consent to the practices described in this policy.
Who we are
1 Goal Analytic is a technology training provider offering courses in data science, analytics, cybersecurity, project management, database administration, cloud computing, and coding for children. For the purposes of data protection law, 1 Goal Analytic is the Controller of the personal data you provide to us.
If you have any questions about this policy or how we handle your data, you can contact us at info@1goalanalytic.com.
What data we collect
We may collect and process the following categories of personal data:
- Identity and contact data: first name, last name, username, email address, and phone number provided when you register as a student.
- Account data: login credentials and account preferences.
- Course data: course enrolments, progress, submissions, and completion records.
- Payment data: billing details processed securely through our payment providers. We do not store full card details on our servers.
- Technical data: IP address, browser type, device information, and cookies collected when you use our website.
- Communications data: any correspondence you send to us, including enquiries and support requests.
Why we need this data
We collect and use your personal data for the following purposes:
- To register and manage your student account.
- To deliver the courses and training services you have enrolled in.
- To process payments and manage subscriptions.
- To communicate with you about your account, courses, and updates.
- To respond to enquiries and provide customer support.
- To protect our website from spam and abuse (for example, through reCAPTCHA).
- To comply with our legal and regulatory obligations.
Our lawful bases for processing include the performance of a contract with you, your consent, our legitimate interests in operating and improving our services, and compliance with legal obligations.
Cookies and website analytics
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyse how the site is used. We also use Google reCAPTCHA to protect our forms from spam and abuse, which is subject to Google’s Privacy Policy and Terms of Service.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website. For more information, see our Cookie Policy.
How we store and protect your data
All personal data is processed and stored securely. We use appropriate technical and organisational measures to safeguard your data against unauthorised access, loss, or disclosure. Access to your personal data is restricted to authorised personnel who need it to perform their duties.
Where we use third-party service providers (for example, payment processors, email delivery services, or hosting providers), we ensure they provide adequate safeguards and process data only on our instructions.
Sharing your data
We do not sell your personal data. We may share your data with trusted third parties only where necessary to provide our services, including:
- Payment processors to handle transactions.
- Email and communication service providers.
- Hosting and infrastructure providers.
- Regulatory or legal authorities where required by law.
Any third parties we work with are contractually obliged to keep your data secure and to use it only for the purposes we specify.
How long we keep your data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Student account and course records are retained for the duration of your relationship with us and for a reasonable period afterwards, after which they are securely deleted or anonymised.
Your rights
Under UK GDPR, you have the following rights regarding your personal data:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your data in certain circumstances.
- The right to object to or restrict the processing of your data.
- The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format.
- The right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at info@1goalanalytic.com. We will respond to your request within one month.
Complaints
If you have any concerns about how we handle your personal data, please contact us first at info@1goalanalytic.com so we can address the matter.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
1 Goal Analytic
Address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PT
Phone: +44 7494 826717 / +234 901 302 9589
Email: info@1goalanalytic.com